Refunds & Returns
We accept returns within 14 days of receiving your order, if the product is in stock.
Please email us at sales@nomindcollective.com and we will send you return shipping details.
We do not accept exchanges or returns on products that are not in original condition, with tags on.
We do not cover the shipping costs for returned items or undelivered orders. Customers are responsible for ensuring returns are sent to the correct returns address and we strongly recommend using a tracked service. Please retain your tracking information or proof of postage until your refund has been processed.
If a return does not reach us, we will require proof that the parcel was sent to our returns address before a refund can be issued. If your order is returned to us and you wish for it to be reshipped, additional shipping costs will apply.